How Can We Help You?
Find answers, troubleshooting guides, and support resources to help you make the most of BiotiqueAI.
Browse Help Topics
Account & Billing
Manage your subscription, invoices, plan changes, and payment details.
Image Generation
Generate images, choose styles, and get the best results from prompts.
Image Editing
Edit, enhance, remove backgrounds, and optimize your images.
API & Integrations
Authenticate, call endpoints, and integrate BiotiqueAI into your apps.
Security & Privacy
Understand how your data and creations are protected.
Technical Support
Troubleshoot issues and get help from our support team.
Top Help Articles
Need Additional Help?
Can't find what you're looking for? Our support team is ready to help — reach out and we'll get back to you as quickly as possible.
Help Center FAQs
Quick answers to the most common support questions.
Sign in, open the generator, type a description of the image you want, choose a style and size, and click generate. You'll get multiple options to choose from in seconds.
Go to your account settings to view your plan, upgrade or downgrade, update payment details, or cancel. Changes to higher plans take effect immediately.
Use the “Forgot Password?” link on the login page, enter your email, and follow the secure link we send to set a new password.
Generation can occasionally fail due to network issues, an unclear prompt, or reaching your plan limit. Try again, refine your prompt, or check your usage — and contact support if it persists.
Be specific about subject, style, lighting, and composition. Use presets and reference styles, and iterate on your prompt. See our prompt-quality article for detailed tips.
Yes — on paid plans, the images you create come with full commercial usage rights. The free plan is licensed for personal and evaluation use.
Create an account and request API access to generate a secure key. Business and Enterprise plans include API access; see the API Authentication guide for details.
Data is encrypted in transit and at rest, access is tightly controlled, and we never sell your prompts or generated content. Enterprise plans add further controls.
Billing questions, including refunds where applicable, are handled by our support team. Reach out at info@biotiqueai.in and we'll be glad to help.
Email us at info@biotiqueai.in or submit a ticket. We aim to respond as quickly as possible, with priority support on Business and Enterprise plans.
We're Here to Help
Get the answers and support you need to create with confidence on BiotiqueAI.
Friendly support · Fast responses · Priority help on paid plans




